Wrong delivery

Receiving an incorrect delivery from us is not outside the realm of possibility.

Item not received
We refer to an item you didn’t receive, although it was listed on the packing slip as a missing item. There are two ways to report a missing item:

• Report the missing item without having a replacement sent
  If you want to report a missing item without having a replacement sent, you can do so online by using our

  contact form

  .
• Report the missing item and have a replacement sent
  If you want to report a missing item and have a replacement sent, call our sales department as soon as possible at

  +31 (0)318-555000

  .